We may collect the following types of information:

• Personal Information: Name, address, email, phone number, project details, payment information.
• Rewards+ Program Data: Account creation, points earned, redemptions, referrals, and participation history.
• Mobile & Online Data: Device type, browser type, IP address, location data, and interactions with our website or landing pages.
• Communications Data: SMS/MMS text messages, phone interactions, call recordings (if applicable), and preferences.

We use your information to:

• Provide remodeling management, design, supply, and related services.
• Manage your Rewards+ Program participation, points, and rewards.
• Send service updates, promotions, and reminders.
• Communicate via SMS/MMS with compliant opt-in/opt-out procedures.
• Improve our website, mobile experience, and customer support.
• Comply with legal, regulatory, and security obligations.

ACL Innovations uses Zoom Phone SMS and complies with 10DLC requirements under the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

Opt-In Consent

• By providing your mobile number and affirmatively opting in (via web forms, QR codes, or written consent), you agree to receive recurring SMS/MMS messages related to our services, Rewards+ Program, promotions, and reminders.
• Consent is not required to purchase goods or services.

Message Frequency

• Message frequency varies by user activity, promotions, and engagement with ACL Innovations.

Opt-Out

• You may opt out at any time by replying STOP to any ACL Innovations text.
• You may also request removal by contacting us at [Insert Contact Email].

Help & Support

• For assistance, reply HELP to any message or email us at [Insert Contact Email].

Message & Data Rates

• Standard carrier message and data rates may apply.
• ACL Innovations is not responsible for delays or undelivered messages due to carrier networks.

We do not sell or rent your personal data. We may share information with:

• Service Providers: Contractors, trade partners, and vendors assisting in remodeling services.
• Technology Partners: CRM, project management, and communication tools (e.g., Zoho, Zoom Phone).
• Legal/Regulatory Agencies: When required by law, court order, or government regulation.

LWe implement industry-standard measures to protect personal information, including encryption, access controls, and secure storage. However, no method of transmission over the internet or mobile network is 100% secure.

When accessing ACL Innovations via mobile:

• We may collect device data (model, OS version, browser type).
• We may use cookies or similar technologies for analytics and personalized experiences.
• Mobile location data may be collected if you grant permission.

Participation in our “INNER CIRCLE”  Rewards+ Program requires collection of contact information, account activity, and transaction history. This data is used solely to manage program participation, communicate reward status, and deliver perks.

Depending on your state of residence, you may have rights to:

• Access, update, or delete your personal information.
• Opt out of marketing communications.
• Request data portability.

To exercise your rights, contact us at: support@aclinnovations.com

ACL Innovations does not knowingly collect personal information from individuals under 18 years of age.

We may update this Privacy Policy from time to time. Updates will be posted with the “Effective Date” at the top.

IIf you have questions about this Privacy Policy or your personal data, contact us at:

ACL Innovations LLC
309 Walnut St.
St. Charles, IL 60174
Email: support@aclinnovations.com
Phone: 846-232-4554